Privacy Policy

1. Who We Are

Viking Solutions LLC is a residential technology services company operating in the North Metro corridor of Minnesota. We provide home network installation, digital privacy audits, smart home setup, and related services.

Business Name: Viking Solutions LLC
State of Formation: Minnesota
Contact: craig.munson@gmail.com

2. Information We Collect

We collect information only when you voluntarily provide it through our website, booking system, or direct communication. This may include:

• Contact Information: Your name, email address, and general location when you submit an inquiry or book a service.
• Booking Information: Appointment date, time, and service type collected via our Calendly scheduling system.
• Service Information: Details about your home technology setup that you share with us in order to receive services.
• Payment Information: We process payments through Venmo and PayPal. We do not collect, store, or have access to your financial account details. All payment processing is handled entirely by those third-party platforms.

We do not use tracking pixels, behavioral advertising, or analytics platforms that profile individual users.

3. How We Use Your Information

Information you provide is used solely to:

• Schedule and confirm service appointments
• Communicate with you about your service before, during, and after your appointment
• Send confirmation or follow-up related to the work performed
• Respond to questions or inquiries you send to us directly

We do not use your information for marketing to third parties, sell or rent your data to anyone, or send unsolicited promotional communications.

4. Third-Party Services

Our website and booking process uses the following third-party platforms. Each has its own privacy policy governing how they handle your data:

• Squarespace: Our website host. squarespace.com/privacy
• Calendly: Our appointment scheduling platform. calendly.com/privacy
• Venmo: Payment processing. venmo.com/legal/us-privacy-policy
• PayPal: Payment processing. paypal.com/us/legalhub/privacy-full

We do not control how these platforms collect or use your data. We encourage you to review their individual privacy policies.

5. Cookies & Website Tracking

Our website is hosted on Squarespace, which may use cookies for basic site functionality and analytics. We do not use advertising cookies, retargeting pixels, or cross-site tracking tools.

You may disable cookies in your browser settings at any time. Doing so may affect some website functionality but will not prevent you from booking our services.

6. Data Retention

We retain your contact and service information for as long as necessary to fulfill the services you requested and to maintain reasonable business records. We do not retain payment information — all payment data is held by Venmo or PayPal.

You may request that we delete your information at any time by contacting us directly at the email below.

7. Your Rights — Minnesota Residents

As a Minnesota resident, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of any future communications from us at any time

To exercise any of these rights, contact us at craig.munson@gmail.com. We will respond within 10 business days.

8. Children's Privacy

Our services are intended for homeowners and adults aged 18 and older. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out: